Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
June 2016
Newsletter #3
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The HIN Recruitment Fair was a huge success. We would like to congratulate the HIN Board of Directors for organising a great event. 
For a couple of hours, interpreters interacted with multiple exhibitors and then attended the session on Quality Assurance which was presented by Liz Essary, Michelle Westin and Lola Bendana.
The Ontario Council on Community Interpreting - OCCI's exhibit was very well attended. Interpreters were very much interested to learn about the OCCI-ACI Accreditation.
Interpreters: OCCI-ACI is the credential that we recognise. When you apply to OCCI, please make sure that you submit all the required documentation. Please note that OCCI doesn't offer accreditation On-Dossier, interpreters must be able to demonstrate they have all the credentials beyond experience. 
"For the whole of his distinguished career in philosophy Taylor has argued in favour of the idea that language doesn’t simply map our world but creates it. This is the definitive statement of the case"
"It’s a simple question of professionalism and respect. What’s the point in offering English documentation for some services but not others? And if they’re going to offer English info, the city should make an effort to ensure that it actually is English, not gibberish that makes even a machine translation sound like poetry."
Congratulations to the Raffle winners to the Toronto Power Group Event
We have 2 winners for the  Toronto Power Group June 24th event with Michael Savage
  • Ericka Aguilera - Client
  • Annike Andre-Barrett - Spanish Interpreter 
Michael is an internationally known speaker, trainer, and coach.
We invite you to participate in our raffles, since the number of entries is small, you have more opportunities to win. We also add to our raffle entries, the names of those who interact with us in social media. 
Empowerment Tips
The Power of Smiling
Whether it is natural or forced, smiling has amazing benefits when it comes to your happiness, stress levels, and overall well being. It can change your mood in an instant and have a positive impact on your immune system. The following are some reasons as to why you should smile more often: 
  • Smiling Releases Endorphins (one of the 'feel good' chemicals) in the brain that makes you feel better instantly.
  • It's contagious! Seeing just one person smiling activates a certain part of your brain which controls facial movement and makes you smile. 
  • Lowers stress and anxiety. Studies show that it can actually reduce heightened heart rate and calm you down. 
  • Studies have shown that smiling makes you more attractive to the people you are smiling to.
  • It strengthens your immune system and promotes the healthy flow of blood throughout the body.
  • You will do better in your career. People want to work with people that are warm and inviting and a smile does just that. 
  • You will come off as more trustworthy to the people you interact with. 
  • You will be a better leader. People want to follow someone who is inviting and charismatic. The was you show that is through your smile.
  • You will be more confident. Smiling is one of the #1 signs of someone who is confident. Want more confidence? Start by smiling. 
  • It acts as a natural painkiller.  
 Note: Health and/or Empowerment tips were compiled by Lola Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"In 2020, census questionnaires may for the first time be offered in Arabic, now the fastest-growing language in the U.S. However, the Census Bureau faces a challenge not only in translating the language but also in adjusting the appearance of the questionnaire for those accustomed to reading and writing Arabic script."
"Language is complex, and when abstract or nuanced concepts get lost in translation, the consequences may be catastrophic. Given the complexities of language and cultural exchange, how do these epic miscommunications not happen all the time? Ewandro Magalhaes explains how much of the answer lies with the skill and training of interpreters to overcome language barriers."
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now!
Save the Date for the
Multi-Languages Annual Conference
Saturday November 26, 2016
Registration will open on Monday August 29 for: 
  • Active translators and interpreters working with us
  • Active clients
  • Members of the Board of Directors of translators and interpreter's associations
Registration will open for the general public on October 1 (Provided there is availability)
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Cesar Membreno
Client Care Ext. 221
Evelin Garcia
Client Care Ext. 221
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
Everything you have ever wanted is on the other side of massive action. Action breeds results. There is nothing that can be accomplished without taking action towards its completion. Identify what you want to achieve and take the step in that direction! 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]