Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
March 2017
Newsletter #4
[email protected]
Our Power is our Care, Our Power is our Presence!
"The 29-year-old Peley has a uniform and a locker, and his job often includes playing catch or pitching batting practice, but he joined the club under a Major League Baseball order requiring all teams to hire a full-time interpreter."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana is available in hard copy now.
We offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
"This guide provides recommendations on quality assurance in terminology management 
as well as practical quality assurance tools from the TermFactory research and 
development project."
Empowerment Tips
5 Ways to Brighten Your Morning
 The morning is a critical time to positively set up the rest of your day. What you do in the morning dictates how your day will go. The following are some of the best ways to power through your morning and set up your day for success:  
Put Your Alarm Out of Arms Reach
When you wake up in the morning, it is important to make sure you stand up right away. Don't let your body trick you into hitting the snooze and going back to bed. Put your alarm or phone across the room so you are forced to stand up and start the day.
Drink Water Right Away
Drinking a cold glass of water in the morning has been proven to boost your metabolism. It also is an effective method to oxygenate your body and help you feel more awake and alert. Have a cup or bottle of water at your bedside so that it is the first thing you do. 
Move Your Body
One of the best ways to start your morning off right is by exercising. When we move our bodies, we send oxygen to our entire system, making us feel more awake, alert, and ready to win the day. Even if it's just 10 or 20 minutes, do something that will engage you physically. 
Vision For The Day
Many times, we don't feel energized throughout the day simply because we don't have a plan. Having a certain vision for how we want the day to go helps us gain clarity on how to get there. Have a vision for the day ahead and make a plan on how to make that vision a reality. 
It is physically impossible to feel fearful, angry, or frustrated when in a state of gratitude. Starting off your morning with gratitude is one of the best ways to make sure that the day ahead will be great. Practice Gratitude and your mornings will drastically change for the better.
Practice these things daily to get the ultimate jump on your day. Get up right away, drink water, move your body, have a vision, and step into a place of gratitude so that you can start your day the right way.
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"What does the future hold for professional translators? FIT, as the voice of associations representing 
those professionals around the world, would like to draw attention to actual or conceivable 
developments and indicate what actions are recommendable."
"The Jesus Film Project is celebrating the 1,500th language translation of the movie "JESUS," which holds the record for being the most-watched film in history."
The 20th Anniversary celebration continues with our FREE monthly raffles! 
This time we are giving away the opportunity to give back! 
April  Raffle
4 Prizes to be won:
$50 donation (each) to your favourite charity.
You can select one of our preferred charities or any registered charity in Canada. We will send the winners a copy of their donation by the first week of May.  
To submit your entry, answer this question: 
What does giving back mean to you? 
Deadline for submissions: April 24th
Email your answers here: [email protected] 
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Anthony Novak 
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Have patience for the things you aspire to create. Great things take time. Make a plan and take action on it every single day. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

To stay informed and up to date on industry trends, make sure you confirm your SUBSCRIPTION to our Newsletter, or unsubscribe and miss out. Either way, we need to know to comply with CASL

We are complying with CASL and we only have less than 2 years to move all our "Implied Consent" contacts to "Expressed Consent"

Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe

Like, Subscribe & Follow us on Social Media

We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]