Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
March 2017
Newsletter #2
[email protected]
Our Power is our Care, Our Power is our Presence!
"You know we are still quite a ways from that fully functioning universal translator when even Microsoft admits that using Skype Translator will result in a “clear negative impact” on conversation. "
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana is available in hard copy now.
We offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
Are you working with Conference Interpreters? 
It is essential for the Interpreting Service Provider (ISP) and the interpreters to have as much documentation as possible in advance. This allows them to properly research and prepare as well as to protect the parties involved.
  • Company / organization’s website
  • Event’s agenda
  • Events program (or preliminary)
  • Slides / Power Point to be presented at the event
  • Written speeches
  • Speaker’s biographies
  • Annual reports
  • Consent forms / contracts
  • Video or projection scripts
  • Glossaries / existing terminology
  • Minutes of previous meetings or records of decisions taken
  • Any other documentation related to the event
Empowerment Tips
 How to Boost Your Productivity
Have you ever felt like your day just needed a few more hours? Like you ran out of time but still had a lot more to do? Install these productivity hacks into your daily life to be able to take back control of your day. 
Have a Morning Ritual
What you do in the morning sets up the rest of your day. Set a consistent wake up time, drink water, meditate, journal, or do anything that will relax and focus your mind for the day to come. 
Commute Time
It doesn't matter whether you are driving 20 minutes or 2 hours a day for work. Use that time to feed your mind, listen to audio books, or do something that you can cross off of your list for that day. 
Have a Checklist
A lot of times we get overwhelmed with all of the things we have to get done because it feels like a never ending list. Once you map out a list of all of the important things you need to get done, completing your to-do's seems a lot more doable. 
Take Breaks
This may seem counterintuitive in terms of getting all of your items done, but taking a break and starting fresh is one of the quickest ways to become more focused, gain more energy, and crush your list of tasks! 
Set a Schedule
Having a structured day is one of the easiest ways to get more done and to feel more productive. Map out your day into hourly blocks so that you can keep track of all of the things you need to get done. 
We all want more time. More time to spend with our family, our friends, and doing the things that make us happy. By putting these practices into play, you'll be able to have more time to do the things that are important to you. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"Its premise is simple: a world map shows each country and breaks it down to regions as you zoom in. When you click on a region, if sound has been uploaded the dialect and voice from that location will play."
The 20th Anniversary celebration continues with our FREE monthly raffles! 
March Raffle
2 Prizes to be won:
1 VIP ticket each to the March 18th Real Estate Wealth Expo with Tony RobbinsJim Treliving (Dragon) and Pitbull
To submit your entry, answer this question: 
What is the biggest challenge you see to obtain quality translation? (all perspectives are welcome)
Deadline for submissions: March 10
Email your answers here: [email protected] 
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Anthony Novak 
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
"Don't let the fear of striking out keep you from playing the game. Always get back up and never stop pushing towards your dreams."
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]