Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
November 2016
Newsletter #2
[email protected]
Our Power is our Care, Our Power is our Presence!
"Artificial intelligence is difficult to develop because real intelligence is mysterious. This mystery manifests in language, or “the dress of thought” as the writer Samuel Johnson put it, and language remains a major challenge to the development of artificial intelligence."
"Conversations – a series of talks with conference interpreters about their profession and craft. Created for AIIC by Luigi Luccarelli and Lourdes de Rioja, with coordination and support by Gisèle Abazon, the videos will be rolled out between September and December of 2016."
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Empowerment Tips
How to Triumph Over Disaster
There will always be times that do not go as planned. There will always be situations that knock you down. True strength comes from standing in front of adversity and boldly moving forward. Here are some ways to overcome and triumph over disaster. 
What Can YOU Do? 
When something terrible happens, we tend to blame external circumstances out of our control. Shift your focus to what you CAN change, who you CAN affect and how you need to show up to impact the situation in a positive way. 
Look Again 
Nothing has a meaning aside the meaning you give it. Change the story of what it means, look at it from a different perspective, and find the great meaning. As Wayne Dyer famously said, "when we change the way we look at things, the things we look at change" 
Ask Better Questions
The way you feel is largely determined by your focus. And your focus is directed by questions. Ask yourself questions that will give you better answers. Instead of 'why did this happen to me?' ask 'what can this teach me moving forward?' Better questions allow you to give situations better meanings. 
Live in the NOW
So much of human suffering comes from focusing on the past or focusing on the future. The only thing that matters is what is happening right now. This moment is the only thing that you can affect. Make the decision to get present and focus on where you are now and what you need to do to move past it. 
Attitude of Gratitude
Fear cannot exist when you are in a state of gratitude. It allows you to be fully engaged with the present moment and forget about everything that might be going wrong. When disaster strikes, put yourself in a state of gratitude to eliminate the worry and connect with what's really important. 
Power of Love
The power of love is the antidote to fear, it is the medicine of hate, it is the cure for war, and it is the one thing that can overpower any negative feeling and change it to one of abundance. Disaster will happen, but with love we can overcome it.  
Disaster will happen - it's inevitable. That is something we can't change. But what we CAN change is ourselves. We have to power to change our perspective, live in the moment and come from a place of love so we can change the story to one of positivity and power. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"The job of language translators and interpreters is never easy, but the task becomes especially dicey in the realm of politics. Differing interpretations of a turn of phrase, after all, have been known to lead to war."
Multi-Languages Annual Conference
Our Annual Conference Program is ready
6 American Translators Association (ATA) continuing education points have been approved for the 2016 Annual Conference
Some of you registered months ago, if your availability changed and you need to cancel your participation, please let us know as soon as you can to be able to offer your spot to someone on the waiting list. 
We would like to thank those of you on the waiting list for your patience, we are making an effort to accommodate you in the most efficient way. 
Participants must be registered/confirmed in order to attend.
The conference is offered on a Pay It Forward basis.
For any questions about the conference, please send an email to [email protected]  
Check our site for OCCI subsidy, Raffles, speakers and updates. 
Trust is a core value for us. Help new clients, translators and interpreters to get to know us!
We love testimonials: videos or written messages. Send us your testimonials to [email protected]  THANK YOU!!!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Rene Sandino F.
Client Care Team Ext. 221
Evelin Garcia
Client Care Team Ext. 221
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
"It is in the moments of darkness where we have the opportunity to bring out the light. Use love to battle hate, use light to battle dark, and use courage to battle fear."
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]