Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
March 2017
Newsletter #1
[email protected]
Our Power is our Care, Our Power is our Presence!
"Audience members under 35, for example, were invited to enjoy a glass of wine with the musicians after the concert. The English notes spoke of “a free drink coupon.” The French notes offered “un coupon de consommation gratuite.” The meaning is the same, but the tone is not."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana is available in hard copy now.
We offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
"Top US economist Larry Summers recently tweeted this in relation to America’s focus on its so-called special relationship with the UK. And he’s right."
Empowerment Tips
How Failure is Your Biggest Asset
Failure is a part of life. It's what helps us to learn from our mistakes and become better from them. Failure often has a negative association attached to it. But what if failure was actually your biggest asset? Don't believe me? Here's how:
Opportunity to Grow
Every setback you face is an opportunity to learn something new. It is a chance to grow past the failures you face and become better from them. Every time you fail, look for what there is to learn and how you can grow from it.
Builds Resiliency 
The road to success has many failures along the way. Pushing through each and every one of them creates a resiliency to keep moving forward. It creates momentum and makes you truly unshakable. 
Challenge Creates Change
If it doesn't challenge you, it won't change you. If you want to transform any area of your life, you have to be willing and even enthusiastic about failure. Face the challenges that life throws at you to create change within yourself. 
Success Will Feel Better
If you were given everything you ever wanted tomorrow, you may be temporarily happy, but it wouldn't last. Part of what makes success feel so great is the hard work you put into it. Fail enthusiastically and keep striving so that success will feel even more incredible. 
You Will Be Happier
For us to be happy, we need to feel like we are progressing in some area of our lives. When we fail and keep going, we are in a constant state of progression. No matter how many times you fall, if you constantly keep moving forward, you will feel happier. 
We all want more out of life. We all want to achieve the dreams we've had for so long. We all want to grow. To do all of these things, we must fail. It's not a option for success, it's a mandatory requirement. Fail forward, take the leap of faith, and know that it will all work out in your favour if you just keep going. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"For a lot of people, terminology is still an obscure field. We have heard this word, met people specialised in it and yet, we still have no clue as to what its role and even more its importance in our daily tasks are."
The 20th Anniversary celebration continues with our FREE monthly raffles! 
February - March Raffle
2 Prizes to be won:
1 VIP ticket each to the March 18th Real Estate Wealth Expo with Tony RobbinsJim Treliving (Dragon) and Pitbull
To submit your entry, answer this question: 
What is the biggest challenge you see to obtain quality translation? (all perspectives are welcome)
Deadline for submissions: March 10
Email your answers here: [email protected] 
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Anthony Novak
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Sometimes it feels like we have no way out. If you start to think it's the end, just keep moving forward. Push through the dark times in your life so that you can create the life you want. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]