Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
September 2016
Newsletter #3
[email protected]
Our Power is our Care, Our Power is our Presence!
Marketing blunders happen when international companies fail to consider the translations of new slogans in other languages. This is a big challenge for Apple in China, one of its top markets, as its iPhone slogans—from “This changes everything. Again” to “Bigger than bigger” to “This is 7″—sound even more banal in Chinese than they do in English.
"Donald Trump claims he could tell from the "body language" of his intelligence briefers that they are unhappy with President Obama, but experts say it's more likely he was seeing what he wanted to see — if he was seeing anything at all."
"ATA’s Certification Committee is pleased to inform all members and interested persons of some important changes in ATA’s Certification Program taking effect in 2017."
Translators & Interpreters: Thank you for being on time with your translation projects and for arriving to your interpreting assignments a few minutes prior to the scheduled time. Punctuality is an essential part of our work, a determinant of quality services and therefore, a condition to work with us. 
Empowerment Tips
How to Stay Focused
To get more done in your day to day life, you have to have more focus. Focus allows you to get clear on what you need to do and how you need to do it. 
Minimize Multitasking
When our focus is on multiple different tasks, we don't allow ourselves to get really present with what we are doing. When working on something, put all of your energy towards that one thing so you can regain your focus. 
Slowing down your mind can actually get you refocused on the things you want to accomplish. If you are feeling overwhelmed and are having a hard time focusing, try meditating for 5-10 minutes to get clear on the things that need to get done.
Make a To-Do List
Having multiple things to do during the day can have your focus going all over the place. Make a list of the things you need to do and put them in order of priority. This will give you clarity on what you need to do and how to be the most effective while doing it. 
Fitness isn't only good for our body, it's good for our brain too. When we exercise, our level of alertness goes through the roof and we are able to focus at a higher level. 
Take Breaks
Over working plays a big role in a lack of focus. When you are feeling overwhelmed, take a break, breathe deep, and get reconnected with what you need to get done. Clarity = focus. 
Incorporate these 5 practices into your daily routine and you will soon find that your focus will go to the next level. Focus comes from clarity and clarity comes from implementing these habits into your every day life. Get clear, take a deep breathe, and take control of your focus. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Two new courses on research methods in Translation and Interpreting Studies, developed at FTI-Geneva on the basis of the innovative doctoral school program
Multi-Languages Annual Conference
Latest news on the conference:
  • 1 SDL/TRADOS licence ($1,00 value) free raffle
  • Food will include organic healthy lunch and special treats
  • A subsidy to obtain the OCCI-ACI accreditation will be offered to conference attendees
  • ATA and OCCI- ACI points to be confirmed after the program has been published 
Registration for the Annual Conference is now open for: 
  • Active translators and interpreters working with us
  • Active clients
  • Members of the Board of Directors of translators and interpreter's associations
Registration will open for the general public on October 1 (Provided there is availability)
Date: Saturday November 26, 2016
Location: North York Civic Centre
Time: 9:00 am – 6:00 pm
Participants must be registered/confirmed in order to attend. To register, please send an email to [email protected] 
Confidence / Personal Empowerment / Drummer
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now!
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Clients, translators, interpreters, suppliers, colleagues or anyone else who has interacted with us, we appreciate in advance if you can write a Google Review for us. It only takes a couple of minutes!
You can also provide us your full feedback
Thank you!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Rene Sandino F.
Client Care Team Ext. 221

Evelin Garcia
Client Care Team Ext. 221
Juan Bendana
Web Design - Social Media
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]