Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
October 2016
Newsletter #4
[email protected]
Our Power is our Care, Our Power is our Presence!
"Knowing how to speak two languages is not the same thing as knowing how to translate. The importance of good translation is most obvious when things go wrong. Here are nine examples from the book that show just how high-stakes the job of translation can be."
"Canada’s Association of Professional Employees (CAPE) reported that Donna Achimov, CEO of Canada’s Translation Bureau has left her post. Achimov has been with the Translation Bureau since 2011 and presided over a constant reduction in the Bureau’s internal workforce."

Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Empowerment Tips
Become an AMAZING Public Speaker
Public speaking is something that a lot of people fear; sometimes even more than death! But it is such an important tool that people forget to practice. Learning how to be a great public speaker can raise your confidence and have people be naturally drawn to you. The following are just a few tips that you can use to take your speaking skills to the next level!  

This is something that a lot of people forget when they get in front of a group to speak. Always remember to Breathe. This makes you seem more relaxed while at the same time making you slow down (a lot of people have a tendency to speak fast to 'get it over with') 
Focus on Your Audience
The main reason people get nervous in front of an audience is because they are focusing on themselves. The quickest way to crush the nerves is by fully focusing on your audience. If you are constantly thinking about them, you have no time to think about how you're doing.
3.) Tell Stories 
Stories connect you with your audience. Telling stories is the number one way to engage any audience you're speaking to. Tell funny, sad, emotional, or intense stories so that you can have your audience on the edge of their seats. 
4.) They Want to Get to Know YOU
People want you to get personal. Tell a personal story that shows people into your life. To really connect with an audience, people have to get to know you. And the quickest way to do that is to let them in through a personal story.  
5.) Have Fun!
When the speaker is having a great time, odds are the audience is also having a good time. Laugh at your own jokes, smile to the people watching, and have fun with it! The most memorable speakers are the ones that are able to have fun on stage.  
6.) Use Your Body
The way you use your body accounts for 55% of your communication. That being said, move around the stage, use your gestures, use various facial expressions, and use your body to showcase the stories you tell. Make it fun, make it engaging, and get into it!
Learning to become a powerful speaker is one of the best ways to improve your confidence, relationships, and overall communication skills. Apply these tools to your next presentation or even when you're with someone 1-on-1 to take your speaking and communication skills to the next level. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"A shortage of Indigenous-language interpreters in northern Quebec is leading to delays in the justice system — and in some cases even forcing judges to cancel to trials. The Canadian Charter of Rights and Freedoms guarantees that anyone accused of a crime is provided an interpreter free of charge if they don't fully understand the language being spoken at their trial."
This is What Happens When You Use Machine Translation! 
Multi-Languages Annual Conference
The conference is offered on a Pay It Forward basis.
Check our site for OCCI subsidy, Raffles, speakers and updates. 
We would like to thank those of you on the waiting list for your patience, we are making an effort to accommodate you in the most efficient way. 
Participants must be registered/confirmed in order to attend. To register, please send an email to [email protected] 
Trust is a core value for us. Help new clients, translators and interpreters to get to know us!
We love testimonials: videos or written messages. Send us your testimonials to [email protected]  THANK YOU!!!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Rene Sandino F.
Client Care Team Ext. 221
Evelin Garcia
Client Care Team Ext. 221
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
"You have the choice to focus on the things you can control. Make the decision to focus on all of the great things you wish to accomplish as oppose to why you can't accomplish them. Every single day we have a choice to start fresh and chase after the things we want. Go forward and make it happen." 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]