Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
November 2016
Newsletter #3
[email protected]
Our Power is our Care, Our Power is our Presence!
"Buffeted on all fronts and criticized in the media and the House of Commons, Canada’s Translation Bureau finally responds.  
Coming up next week "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Empowerment Tips
How to Get The Best Sleep of Your Life
'Just 5 more minutes.' We are all guilty of using this or a variation of this in regards to waking up. We all have had nights where we can't fall asleep or mornings where waking up was the last thing on our mind. Sleep is one of the most important factors of leading a healthy lifestyle. That being said, let's look at some ways to take our sleep from 'okay' to AMAZING! 
Set a Schedule
As far as great sleep goes, consistency is key. Ideally, you want to be waking up and going to bed at the same times every day. This allows your body to adapt to certain times and makes it easier to go to bed and wake up at the times you've set for yourself.
The Dark is Your Friend
Even the slightest bit of light filtering in from outside can affect the quality of your sleep and your ability to fall asleep. Do yourself a favour and buy yourself blackout curtains. Sleeping in full darkness allows you to fall asleep a lot faster and stay asleep throughout the night. 
Technology Free
This one is critical. The light that comes off phone screens can actually stop melatonin production in the body - an essential part of your body's recovery process. Make sure to be technology free for at least 1 hour before going to bed. By doing this, the brain tells the body that it is ready to go to bed and will allow for proper recovery during sleep. 
Caffeine Only in The A.M
If you're going to have some form of caffeine, make sure it is before noon. Having caffeine in the evening will not allow your body to power down into a relaxing state. Make it a point to only drink water in the evening to get your body and mind ready to fall into a deep sleep. 
Alarm Out of Reach
It's simple, you can't hit snooze if you can't reach your alarm clock. Whether it's your phone, or an actual alarm, put it on the other side of the room. This will make you get up first thing and start to oxygenate your whole body. Movement is one of the fastest ways to wake yourself up in the morning. 
Move Your Body
Exercise in the morning is one of the most effective ways to wake you up both physically and mentally. But even if you're working out in the evening, exercise has been proven to relax both the mind and the body. Studies have been done that show people that work out on a regular basis experience overall better sleep. So get out there and get active! 
Morning Ritual 
Another major key to have great sleep is having a great morning routine. Whether it's working out, reading, going for a walk, or even having a cold shower, do something in the morning that is going to get you out of the sleep state into one that engages your mind, your body, or both. 
Eat Light at Night
Going to sleep on a full stomach can make it hard on your body to shift from being alert to being relaxed. Make sure you eat a light dinner so that you are able to properly digest before heading to bed. This will not only help you sleep better, it can promote weight loss too!  
Sleep is one of the most essential parts of leading a healthy lifestyle. It will not only make you feel better physically, it will also make you feel mentally and emotionally stronger. It's easy - get great sleep to cultivate a great life!
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"Languages from all over the world form one strong Canadian voice. Using data from Statistics Canada, the TSO invited singers to record “O Canada” in the 12 most commonly spoken languages nationwide. Watch the video to discover our shared anthem."
Congrats to the Association of Professional Language Interpreters APLI!
Congratulations to the APLI Board for one more successful year moving the profession forward. APLI Board members during the recent AGM, from left to right: Stella Rahman, Leelia Pekarsky, Sepideh Salimi, Tatiana de Oliveira, Soheila Khatami
Multi-Languages Annual Conference
Final Annual Conference Program
6 American Translators Association (ATA) continuing education points have been approved for the 2016 Annual Conference
Some of you registered months ago, if your availability changed and you need to cancel your participation, please let us know as soon as you can to be able to offer your spot to someone on the waiting list. 
We would like to thank those of you on the waiting list for your patience, we are making an effort to accommodate you in the most efficient way. 
Participants must be registered/confirmed in order to attend.
As in previous years, the conference is offered on a Pay It Forward basis.
For any questions about the conference, please send an email to [email protected]  
Check our site for OCCI subsidy, Raffles, speakers and updates. 
Trust is a core value for us. Help new clients, translators and interpreters to get to know us!
We love testimonials: videos or written messages. Send us your testimonials to [email protected]  THANK YOU!!!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Evelin Garcia
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
"Let the opportunities you have inspire you to create the lifestyle you dream of living. If you are reading this, you have the ability to do all of the things you want to do - what are you waiting for?"
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]