Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
November 2016
Newsletter #1
[email protected]
Our Power is our Care, Our Power is our Presence!
"Translation parameters are factors relevant to translation projects. A structured set of 21 parameters has been developed to aid in describing and organizing a translation project. Each of these parameters should be given a value, called a specification, before the production phase of a translation project begins"
Parameter Categories
For convenience, the parameters are organized into four main categories, with two subcategories:
Linguistic [1-13]: Parameters that describe the translation source and product. This category is further split into two groups:
  • Source content [1-5]: Parameters that describe the source content.
  • Target content [6-13]: Parameters that describe the target content.
Production tasks [14-15]: Parameters that detail the production aspects of the project.
Environment [16-18]: Parameters that describe where and with what tools the translation will take place.
Relationships [19-21]: Parameters that enumerate deadlines, delivery, compensation, and other aspects of the project.
"Reactions ranged from “disappointing” and “lacking” to “insulting,” “shocking” and “jaw-dropping.” 
The heat is specifically directed at the Department of Public Services and Procurement, which oversees the Translation Bureau."
"The Tokyo District Court has removed a Japanese interpreter from the trial of a former Japanese Red Army member over a 1986 attack on the Japanese Embassy in Jakarta, after finding numerous errors in the interpreter’s translations, the court confirmed Thursday."
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Empowerment Tips
How to Get Yourself Feeling Motivated
We all have found ourselves caught in a slump. Low times that we thought we would never get out of. Maybe you're in one right now, or maybe you want to prepare yourself for the ones in the future. Regardless of where you are, the following are some strategies you can use for getting yourself out of a slump and getting re-energized. 
Acknowledge it
Realize that no one is perfect and that we all have problems. The first step in getting over a slump is acknowledging it so you can define the steps you need to take to get out of it. Accept that it's there and decide how to move forward from it. 
Don't be so Hard on Yourself 
A lot of times we beat ourselves up over the struggles that we face. This is the quickest way to feel unmotivated about what we are doing. Realize that there are no failures in life, only opportunities to learn and to grow from. 
Take Action
Whatever you are doing, make sure to take action. Action leads to progress and progress leads to happiness. When we stay still, we often times get into a low energy state. Always find a way to keep moving forward and focus on constantly progressing. 
Moving your body gets your blood pumping and oxygen flowing through your entire body. Exercise is the quickest way to raise your energy level. Whenever you're feeling down, go for a walk, go on a run, lift weights, or do something that engages your whole body and you will instantly be put in a high energy state. 
Do Something Different 
If you do what you have always done, you're going to get what you've always gotten. For things to change, we have to change. Change your approach, try something new, get a different perspective, and always make an effort to look at things a little differently. 
Feed Your Mind
You can't solve a problem with the same level of thinking used to create it. Change your thoughts, change your mood. Read a book, attend a conference, speak with a mentor, or do something that will engage your mind in a different way. This will help you find a new way to feel motivated. 
Surround Yourself With Great People
Getting yourself around motivated people will help you get out of your head and into the actions you need to take. Surround yourself with people that have high energy, that are motivated, and that will support you in your goals. You become who you surround yourself with, so make sure they are people that lift you up. 
Get Grateful
When you are in a state of Gratitude, fear cannot exist. If you are ever feeling unmotivated, down, or disconnected from what you are doing, get into a state of gratitude. It is the quickest way to to get out of a low energy state and into a high energy state. 
We all have had experiences where we felt down. We all have had times where we didn't feel motivated to move forward. But it is what we do in those moments that define the results we get in life. Use these tools to get re-energized and to get you back on track with what you want to accomplish. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"A good translation will be transparent with natural language, puns, and jokes that work in context, and lack any unfamiliar cultural aspects. A bad translation will make you scratch your head wondering what something means or even unintentionally make you laugh out loud. Even lines that are understandable can feel unnatural and make you do a double-take."
"Anna Bolton first met members of the Cleveland Indians’ World Series roster in 2010 when she was a teacher in Dominican Republic. She was 23, and teaching English and American Culture at the Indians’ Dominican Academy. Her job was to give teenage prospects, 16- and 17-year-old boys, a crash course about the U.S. before they started their American careers."
Multi-Languages Annual Conference
Our Annual Conference Program is ready
Some of you registered months ago, if your availability changed and you need to cancel your participation, please let us know as soon as you can to be able to offer your spot to someone on the waiting list. 
We would like to thank those of you on the waiting list for your patience, we are making an effort to accommodate you in the most efficient way. 
Participants must be registered/confirmed in order to attend.
The conference is offered on a Pay It Forward basis.
For any questions about the conference, please send an email to [email protected]  
Check our site for OCCI subsidy, Raffles, speakers and updates. 
Trust is a core value for us. Help new clients, translators and interpreters to get to know us!
We love testimonials: videos or written messages. Send us your testimonials to [email protected]  THANK YOU!!!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Rene Sandino F.
Client Care Team Ext. 221
Evelin Garcia
Client Care Team Ext. 221
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
"There is nothing more powerful than someone who goes all in on what they want. We all have unlimited potential to create whatever we want in this lifetime. The determining factor is whether we are willing to take the step and make the decision to make it happen."
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

To stay informed and up to date on industry trends, make sure you confirm your SUBSCRIPTION to our Newsletter, or unsubscribe and miss out. Either way, we need to know to comply with CASL

We are complying with CASL and we only have less than 2 years to move all our "Implied Consent" contacts to "Expressed Consent"

Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe

Like, Subscribe & Follow us on Social Media

We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]