Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
February 2017
Newsletter #3
416-296-0842
[email protected]
Our Power is our Care, Our Power is our Presence!
 
"A tour guide at a Tanzanian game park has been arrested after wrongly translating a tourist's comments about the country and its people."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana will be available in hard copy in January.
 
We will offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
 
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
Empowerment Tips
 
How to be More Charismatic
 
How do you naturally draw people in and become magnetic? Here are a few things that you can put into practice to make yourself even more charismatic:
 
Listen More Than You Speak
People are naturally drawn to someone who listens more than they speak. Listen with the intent to understand, not just reply.
 
Make Others Feel Heard
Another key to charisma is to make people feel like what they're saying matters. Make them feel like you're fully attentive to what they're saying.
 
Presence is King
There is nothing more attractive than someone who is fully living in the present moment. Make eye contact, ditch the phone, and be in the moment with the people you're with. 
 
Shine the Spotlight on Others
One of the best ways to have people drawn to you is to be the champion of everyone around you. Compliment, be kind, and show people you care about them. 
 
Listen to the people in your life, make them feel heard, be present, and be the champion of everyone's story. 
 
 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
 
"The Government is committed to renewing the Translation Bureau as a centre of excellence ready to embrace innovation, adopt leading-edge practices, and recruit the best in class."
The 20th Anniversary celebration continues with our free monthly raffles! 
 
Valentine's Day Raffle Winners!
First Prize: Nathalie Quinn- $100 gift certificate to favourite restaurant
Second Prize:Terrie Hayes -$50 gift certificate to favourite restaurant
 
Feb-March  Raffle
2 prizes to be won:
1 VIP ticket each to the March 18th Real Estate Wealth Expo with Tony Robbins, Jim Treliving (Dragon) and Pitbull
 
To submit your entry, answer this question: 
 
What is the biggest challenge you see to obtain quality translation? (all perspectives are welcome)
 
Deadline for submissions: March 10
Email to send your entries: [email protected] 
  
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
 
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Ext.227
 
Adriana Bendana
Client Care Team 
 
Juan Bendana
Web Design - Social Media
Who are we?
 
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
 
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
 
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Inspiration
 
Take the path of imagination and let your mind experience the beautiful world around you. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
Certifications
 
     
Translation
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
 
Interpreting 
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site

Accreditation





Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected] 
www.multi-languages.com