Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
February 2017
Newsletter #4
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Our Power is our Care, Our Power is our Presence!
"From Harari, spoken in eastern Ethiopia, to Bukhori, spoken by Bukharan Jews in central Asia, an organization is looking to record Toronto's linguistic diversity before it's too late."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana will be available in hard copy in January.
We will offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
"Windhoek-A court has put the case of two Chinese nationals accused of illegal possession of rhino horns on hold because the available court interpreter lacked suficient mastery of Mandarin to translate."
Empowerment Tips
Say Goodbye to Getting Sick!
Are there some days that you feel under the weather? Do you catch a cold every so often? Are you part of the group that is affected by 'flu season'? If you are then this article is for you. 
Eat Live Foods
Ideally you want to aim for your plate being 70% greens. Eat avocado, spinach, broccoli and other alkaline, water rich foods. Incorporate things such as fruits, nuts and seeds as well to have a balanced source of protein, carbs, and fats. 
Reduce Alchohol 
Alchohol creates acidity in the body, which then lowers your bodies defences against illness. You don't need to eliminate it, (unless you are currently ill) just reduce your current intake level to a minimum. A glass of wine or two on the weekend won't hurt!
The Drink of Life
Ditch the sugary juice, fizzling pop, and energy drinks and replace them with water. Since the majority of our bodies are made up of water, we need a significant amount to stay hydrated and healthy. For a healthy adult, aim for half your bodyweight in ounces.
Move Your Body
Exercise is one of the best ways to keep your body in top health. Illness cannot exist in someone that is consistently engaging their body physically. For at least 20 minutes a day, find a way to move your body and get the blood flowing throughout your system.
Stay Consistent
Healthy living isn't a '10 day challenge', it's a lifestyle. It's a decision to want to feel better every single day. Commit to adopting great nutritional and physical habits into your daily routine so that you can see some real results.  
Whether you're currently ill or you consider yourself healthy, these strategies can benefit anyone who is looking to take their health to the next level. Apply one or apply them all to feel amazing, heal your body, and upgrade your health. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
When working with Conference Interpreters,  there is some confusion in the market about the credentials required. We work (and recommend others to do the same) with interpreters who are accredited by one or more of the following:
  • The International Association of Conference Interpreters – AIIC
  • The Canadian Association of Conference Interpreters – CACI
  • Public Works and Government Services Canada – PWGSC  (Translation Bureau Accreditation)
  • The Association of Translators and Interpreters of Ontario – ATIO
  • Ordre des traducteurs, terminologues et interprètes agréés du Québec (OTTIAQ)
The 20th Anniversary celebration continues with our FREE monthly raffles! 
February - March Raffle
2 Prizes to be won:
1 VIP ticket each to the March 18th Real Estate Wealth Expo with Tony RobbinsJim Treliving (Dragon) and Pitbull
To submit your entry, answer this question: 
What is the biggest challenge you see to obtain quality translation? (all perspectives are welcome)
Deadline for submissions: March 10
Email your answers here: [email protected] 
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
There is always an opportunity to see things from a different perspective and to be inspired by the unfolding world around you. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]