Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
January 2016
Newsletter #1
[email protected]
"A glitch in the Google Translate service saw Russia turning into the grim and rotten land of ‘Mordor’ from J.R.R. Tolkien’s “Lord of the Rings” when translated from Ukrainian to Russian, proving that a “fully automated” algorithm can’t always be trustedNumerous screenshots of the mistakes surfaced online, showing “Russian Federation” being translated into “Mordor” and the surname of Russia’s Foreign Minister Sergey Lavrov becoming “sad little horse” when users tried switching their texts from Ukrainian to Russian on Monday and Tuesday."
"The ban, imposed through an official notification on Monday, comes in the wake of a major embarrassment to the state government over a faulty translation of a circular for imposing sedition charges."
Multi-Languages Annual Conference Videos
Sunnybrook Health Sciences Centre
University of Toronto Joint Centre for Bioethics
Cancer Care Ontario – Translation
Hospital for Sick Children
Presentations not available on video: 
Bombardier – Project Management / Communication
Deliscar Professional Corporation – Legal Issues Affecting Ontario Translators and Interpreters
Testimonials coming soon
Empowerment Tips 
Ideas to add to our New Year's Resolutions: 
  • Learn something new every day
  • Practice gratitude on a daily basis. Count our blessings every morning. Appreciate every event in our lives, past and present
  • Give with your heart
  • Forgive anyone who has done wrong to us
  • Eliminate or reduce TV time, especially programs filled with negativity, or, that impose commercials on us
  • Add healthy choices to our lifestyle. Our food is our best medicine
  • Pay attention to our sleep patterns, sleep 7-8 consecutive hours per day
  • Exercise
  • Remember the past is gone
  • Switch negative habits (smoking, drinking, processed food, sugar, procrastination, etc.) for positive habits (reading, volunteering, drinking green smoothies)
  • Volunteer our time for a noble cause
  • Learn how to master our focus and therefore our emotions
  • Meet new people, grow social interactions
  • Appreciate every minute in our life, practice punctuality, it is a form of respect to ourselves and others
  • Reduce the negative stress
  • Eliminate the clutter in our home and office
  • Create a budget: spend less than we earn and save or invest the difference
  • Get organized
  • Simplify our life
Note: Health or Empowerment tips were compiled by Lola Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
Interpreters: new system to report hours
As of January 2016, we have a new system for reporting hours for your interpreting assignments. It will be more efficient for all involved. Please email Ann to [email protected] by the end of each day and include:
  • Full name
  • Date
  • Start and finish time
  • Duration
  • Booked time
Thank you!
The Language Industry Association of Canada (AILIA) is looking for corporate members in good standing to run for the Board of Directors during our 2016 elections at the AGM.
If interested, please contact me for details. Thank you.
Lola Bendana, AILIA President
January free raffle
We are constantly collecting testimonials and/or Google Reviews 
We are continuously striving to do better. We love to hear from translators, interpreters, clients, conference attendees and other colleagues who have had interactions with us. 
Please email us your testimonial to [email protected] or confirm you submitted your Google review (by January 31st) to be entered to win 1 of 5 prizes.
As usual, we promote events that can help improve the quality of people's lives. This time we have selected the I CAN DO IT Seminar which will take place in Toronto in May 2016.
Keynote speakers include: Brendon Burchard, Gregg Braden, Cheryl Richardson, Joe Dispenza among other great speakers. Tickets are compliments of "Hay House"
You can also register for the I CAN DO IT Seminar and obtain an additional 10% discount. Code: PC-6419
5 Prizes: 
1 Ticket to the I CAN DO IT Seminar
Value $200 
1 Ticket to the I CAN DO IT Seminar
Value $200  
1 Ticket to the I CAN DO IT Seminar
Value $200  
1 Ticket to the I CAN DO IT Seminar
Value $200  
CD: The Translator's Tool Box -The Computer Primer for Translators by Jost Zetzsche.
Value $50 
Winners will be announced in the February #1 newsletter
Be part of the change, be a pioneer! Get your OCCI-ACI accreditation now!
Thursday January 7  
Time: 6:00pm-8:00pm
CCLCS - 635 Markham St. 2nd Floor,
Toronto, Ontario M6G 2M1  
By subway: Bathurst Station (Markham St. exit)  
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.


Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]