Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
March 2018
Newsletter #1
[email protected]
Our Power is our Care, Our Power is our Presence!
"In this film Andy Gillies suggests exercises aimed at improving your active languages at the very high levels required for conference interpreting."
"As someone who is paid to teach students to translate literary texts, I tell them, if you want to be a good translator, don’t translate – you have to live it"
"We all make mistakes; this is as true in speech and language as it is in life. However, the difference is that when it comes to language we don’t always know when we are wrong."
"Internal reviews are often performed by clients as an additional step to verify that the target document is consistent with their terminology and stylistic preferences. In-house reviewers, although experts in their field, may not have the linguistic skills required or have adequate knowledge about the project to perform a professional review. When a review is poorly done, it can compromise the quality of the translation. What to do?"
Message from Access Alliance
Dear Interpreters,
We are writing to ask for your feedback and insight into interpreting for assignments related to Medical Assistance in Dying – the short survey touches on training you may (or may not) have taken, and providing (or not providing) interpreting for this emerging area of care.
It has been over a year and a half since Canada passed legislation on Medical Assistance in Dying (M.A.I.D.).  In November 2016, Access Alliance Language Services partnered with Sunnybrook Health Sciences Centre to develop and deliver training for interpreters for this specialized area of care.  As we look to further develop the training and resource materials, we would like to hear from interpreters across the city, province, and country to learn more about the experiences and challenges they may have faced while interpreting for M.A.I.D- related encounters.  Our learnings will be shared with other  organizations committed to quality interpreting and equitable access to quality care.  We will welcome any comments that may also inform how agencies handle/process requests and how healthcare providers can work more effectively with interpreters before, during, and after M.A.I.D.-related encounters.
Thank you in advance for taking the time to complete this survey and providing your valuable insight. 
Warm regards,
Access Alliance Language Services
Free Raffle for 1 ticket for Hay House Live ($300 value). To participate in the raffle, simply email your full name to [email protected] by March 26, 2018 Everyone is invited to participate.  
If you don't win the raffle, you can obtain a $25 discount offered for the Multi-Languages family. To obtain the discount enter the code: PC 8438
Some of the speakers featured at this event include Dr. Joe Dispenza, Brian Weiss, Kris Carr, Gabrielle Bernstein, and many more.
How to Find Your Passion
What are humans made to do? What is our purpose on this earth? What is it that we are destined to become? These are questions that have been debated time and time again, yet so many people are utterly lost when it comes to finding their passion. Here are some ways to discover your passion and purpose.
Get's You Excited
What gets you excited when you do it? What is something that makes you light up like nothing else. What is something that just thinking about it, gets you excited? This is a great way to find things you're passionate about. Passion creates excitement. By doing this, you are reverse engineering your passion.
Free of Charge
Think of the things that you would do for free. When you are passionate about something, it usually is something you would do for free. When you do something you love, you will not work a day in your life. 
You Can't Stop Talking
If there is something you can't stop talking about, odds are it is something you are passionate about. If it's something that gets you excited to speak about and you can share it with absolutely anyone, that may be a key indicator of purpose and passion. 
Not Just One Try
Many people think that they have to pick one passion and once they do, that's it. Finding your passion is like trying on different outfits. You have to try different things to see what you like. Go out and try different things, experience new paths, and constantly expose yourself to different areas of life. This will get you one step closer to finding your passion.
We are here to listen and support you:
Lola Bendana 
Director Ext.222 
Ann Menoudakis 
Interpretation Ext.223 
Beatriz Figueiredo
Translation/Revision/Braille Ext.224 
Kevin Gonsalves 
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226 
Sergio E. Bendana 
Business Development/AccountingExt.227
Adriana Bendana
Client Care Team 
Anthony Novak 
Client Care Team 
Juan Bendana
Web Design - Social Media
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Welcome Back!
Over the summer we took the task of cleaning up the email list to be fully compliant with CASL. If for any reason, you are on this list by mistake, please unsubscribe below. 
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

Like, Subscribe & Follow us on Social Media

We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]