Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
May 2016
Newsletter #4
[email protected]
Cairo: A translation mistake of EgyptAir’s press release about finding wreckage of the missing flight MS804 has caused misunderstanding.
Free Raffle to win tickets to the Toronto Power Group June event
We are constantly collecting testimonials and/or Google Reviews
As usual, we promote events that can help improve the quality of people's lives and develop them to become better versions of themselves.
This time we have selected the Toronto Power Group June 24th event with Michael Savage
Michael is a Dynamic speaker, trainer, and coach. His worldwide client base encompasses stay at home mothers all the way through Fortune 500 CEOs. He delivers impactful trainings and is a Results Coach as well as a Trainer of Coaches. 
Michael Holds his I.C.F. credentials as well as his B.C.C. (Board Certified Coach). He currently works exclusively through Robbins Research International - an Anthony Robbins Company, where he has spent 20 years attending and supporting events.
Michael is a Facilitator for Life Mastery, Wealth Mastery, and other Mastery University programs on behalf of Robbins Research International.
He is co-founder of CORE Coach - a Coach Training and Certification School specializing in professional training for professional coaches. He lives in central Florida with his wife and daughter. 
We are continuously striving to do better. We love to hear from translators, interpreters, clients, conference attendees and other colleagues who have had interactions with us. 

Please email us your testimonial to [email protected] or confirm you submitted your Google Review (by June 13) to be entered to win 1 of 2 prizes (1 ticket each to the TPG event).
Winners will be announced in the June#3 newsletter
Note: Our Director is involved in personal empowerment and is the current Director of the Toronto Power Group.
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now!
We have some advantages for ACI Interpreters: 
  • We will accept the ACI Accreditation as criteria to move you up a level within our tier system of credentials (unless you are already at level 3). By moving up one level, you will receive a pay increase of 8.5% to 10% (effective the first day of the month following your submission of ACI card)
  • You will have preferential booking.
  • A subsidy of 25% of your application fee if you apply during the month of May and submit your ACI card to us by July 31. 
We do it because we believe in outstanding quality!
We appreciate your interest, however, we only work with highly qualified professionals who meet the criteria as set in the National Standards of Canada.
Empowerment Tips 
Why should we be honest and practice integrity?
  • It is good for our health. Honest people experience less depression and headaches
  • Honesty is essential to true leadership
  • It reduces stress
  • We love more
  • Decreases anxiety
  • Increases our level of empathy
  • It builds self-discipline
  • It improves social relationships – promotes true friendships
  • It demonstrates confidence
  • We do the right thing in all circumstances
  • It builds our moral character
  • It is good for our careers, true success is directly related to abiding by a professional Code of Ethics
  • Provides a higher level of trust 
  • We live our life with fairness
  • It creates a good reputation
  • It is good for our souls
  • Blaming and using excuses make us psychologically and biologically weaker
  • We have more chances of getting into the “flow” state
  • Helps us to develop better judgement
  • When we are honest we are happier
 Note: Health and/or Empowerment tips were compiled by Lola Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
"Professional interpreters result in a significantly lower likelihood of errors of potential consequence than ad hoc and no interpreters.
Among professional interpreters, hours of previous training, but not years of experience, are associated with error numbers, types, and consequences.
These findings suggest that requiring at least 100 hours of training for interpreters might have a major impact on reducing interpreter errors and their consequences in health care while improving quality and patient safety."
Some of the elements you need to consider when purchasing Translation Services:
  • Plan ahead. Include translation as an element of your project and not at the end of production.
  • Have a final version of the document to be translated revised for content, before you submit it for translation.
  • Allow enough time for the translation to be completed.
  • Accessibility requirements if applicable.
Information required
  • Relevant documentation
  • Target language
  • Target audience/end user
  • Source document information
  •  Target document information 
  • Purpose of the translation
  • Terminology
  • Register
  • TMs if applicable
  • Required method of presentation
  • Deadline
A well planned translation project is a successful project. For any questions on how to plan your successful project, feel free to contact us.
  • All live and In Person – One Day That Will Change Your Life
    TORONTO | June 23, 2016 | 8AM – 5PM 
    The Power of Women is a platform where women come to be inspired, educated and empowered by some of the world’s most celebrated and successful women. Speakers deliver presentations in the areas of Business Development & Finance, Health & Wellness.
    • Mia Farrow - Social Responsibility
    • Dr. Joan Borysenko - Health & Wellness
    • Loretta La Roche - Stress Management
    • Dr. Mary Donohue - Communication Strategies
    • Karen Baring - Overcoming Fear
    • Vivian Risi - Motivation 
    Register as part of our group to obtain preferential seating just behind Emerald and save $100Promo Code: MLC100
    Advance Rate $229 - MLC Rate $129.00 CDN
  • Save the Date for the
    Multi-Languages Annual Conference
    Saturday November 26, 2016
    Registration will open on Monday August 29 for: 
    • Active translators and interpreters working with us
    • Active clients
    • Members of the Board of Directors of translators and interpreter's associations
    Registration will open for the general public on October 1 (Provided there is availability)
    Who do you need to contact at Multi-Languages?

    Lola Bendana

    Director Ext.222

    Ann Menoudakis
    Interpretation Ext.223

    Mariolga Urdaneta
    Translation/Revision/Braille Ext.224

    Kevin Gonsalves
    Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

    Sergio E. Bendana
    Business Development/Accounting
    Cesar Membreno
    Client Care Ext. 221
    Evelin Garcia
    Client Care Ext. 221
    Who are we?
    We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

    Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
    Our Quality Guarantee

    Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

    Contact us for details
    We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
    We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
    For details on certification, please visit our site


    Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

    • Build Trust
    • Advertise Honestly 
    • Tell the Truth 
    • Be Transparent 
    • Honor Promises 
    • Be Responsive
    • Safeguard Privacy
    • Embody Integrity

    Better Business Bureau Vision
    "An ethical marketplace where buyers and sellers can trust each other." 

    Multi-Languages has been accredited with the BBB as of October 2013

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    •  Translation
    •  Interpretation
    •  Ethics
    •  News from the sector
    •  Upcoming events
    •  Job offers
    •  Periodic free raffles
    •  Health tips

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    We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

    Download our previous Newsletters
    Multi-Languages Corporation
    Tel: 416-296-0842 - Toll Free: 1-800-568-8861
    [email protected]