Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
August 2016
Newsletter #2
[email protected]
"Rio Mayor Eduardo Paes flashes a peace sign at the camera, and with that he both pleads for a fair go, and signals his exasperation with Australian Olympic officials, and all pre-Games critics. 
The Mayor was quoted as calling the Australians "aggressive", but he said that was lost in translation”
"Be careful because the next word you say could determine how your day is, or the rest of your life might pan out. Doctors at Thomas Jefferson University explained that the choice of our words could actually have more impact on our lives than we actually think. Think the words of “I can’t”, “I won’t” or “it’s tough”, are harmless? Use them long enough and it will literally change your brain and here’s why."
What outstanding translators and interpreters have in common
(besides all the required professional credentials) 
Outstanding translators and interpreters:
  • are punctual
  • research the terminology for their project/assignment
  • ask questions - are curious
  • follow instructions
  • pay attention to detail
  • work and communicate well with the team
  • read every day
  • participate in professional development events
  • Take care of themselves (a stressed, dehydrated or sleepless brain makes mistakes)
Empowerment Tips
The Power of Music
Music has a certain power over our emotions. It can take us back to a memory of the past, remind us of a specific situation, and even cause us to feel emotions that we have associated to the music - both good and bad. Music can inspire us, frustrate us, and make us feel better (or worse) instantly. We can use music to free our minds and get us into flow or shut the world out and build a wall around our emotions - the choice is up to us. 
Here Are The 5 Key Benefits of Music:
1.) It Acts as a Great Pain Killer
There have been multiple studies done in which surgery patients saw a 2x - 4x decrease in regards to their post-surgical pain. Music triggers a different part of your brain which takes the focus away from the pain receptors in the brain. Want to take the edge off? Throw on your favourite song! 
2.) It Relieves Stress and Anxiety 
Relaxing music steadies your heart rate and decreases your blood pressure - two things directly related to elevated levels of stress. Music allows you to slow down and calms your entire system both inside and out. Next time you're feeling a little on edge, put on some of your favourite relaxing music and breathe deep - you will be surprised to see what happens! 
3.) It Makes You Happier
Music stimulates the same "pleasure centre" in the brain that is triggered by laughter and delicious food. Aside from it triggering the part of your brain responsible for pleasure, it also can bring you back to a moment of pure bliss just by listening to a few seconds of the anchored song. 
4.) It Helps You Work Better
Since music has been proven to have calming effects on the body, it allows you to get into a flow of working much easier. When you freely and solve problems more effectively. 
5.) Makes You More Creative
When listening to music, your brain starts to put the pieces together to complete the picture of what you're listening to. Some associate certain visuals, emotions, or even scents to a song they hear which makes them use the right side of their brain - the hub of creativity. Music literally puts you in a creative state of mind to be able to create ideas on a greater scale. 
Whether you want to reduce stress, get over anxiety, or just have even more happiness on a daily basis, start incorporating music into your daily routine. Ideally, look for classical, calming music between 60 BPM (beats per minute) and 140 BPM. This will stimulate the rhythm of your heart beat and starting the relaxation process immediately. 
Note: Health and/or Empowerment tips were compiled by Lola Bendana and Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
Clients, translators, interpreters, suppliers, colleagues or anyone else who has interacted with us, we appreciate in advance if you can write a Google Review for us. It only takes a couple of minutes!
You can also provide us your full feedback
Thank you!
"Most children who learn more than one language gain valuable skills, and researchers say this may also be true for children with autism."
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now!
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Save the Date for the
Multi-Languages Annual Conference
Saturday November 26, 2016
Registration will open on Monday August 29 for: 
  • Active translators and interpreters working with us
  • Active clients
  • Members of the Board of Directors of translators and interpreter's associations
Registration will open for the general public on October 1 (Provided there is availability)
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Rene Sandino F.
Client Care Team Ext. 221

Cesar Membreno
Client Care Team Ext. 221
Evelin Garcia
Client Care Team Ext. 221
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
 We must commit to where we want to go in life. We must step boldly in the direction of our dreams. Stride forward into the place where you will transform your life. Progression is where life takes on a new meaning and you allow yourself to transform. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]