Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
June 2016
Newsletter #2
[email protected]
 Briefing on the current Roadmap for Official Languages
Canada may have two official languages, but that doesn’t mean everyone in the nation fluently speaks both French and English. Bilingualism is actually somewhat rare across Canada.
"A 62-year-old Manitowoc man initially charged with one felony and one misdemeanor sexual assault charge was placed on probation after the charges were amended to battery and disorderly conduct."
Free Raffle to win tickets to the Toronto Power Group June event
We are constantly collecting testimonials and/or Google Reviews
As usual, we promote events that can help improve the quality of people's lives and develop them to become better versions of themselves.
This time we have selected the Toronto Power Group June 24th event with Michael Savage
Michael is a Dynamic speaker, trainer, and coach. His worldwide client base encompasses stay at home mothers all the way through Fortune 500 CEOs. He delivers impactful trainings and is a Results Coach as well as a Trainer of Coaches. 
Michael Holds his I.C.F. credentials as well as his B.C.C. (Board Certified Coach). He currently works exclusively through Robbins Research International - an Anthony Robbins Company, where he has spent 20 years attending and supporting events.
Michael is a Facilitator for Life Mastery, Wealth Mastery, and other Mastery University programs on behalf of Robbins Research International.
He is co-founder of CORE Coach - a Coach Training and Certification School specializing in professional training for professional coaches. He lives in central Florida with his wife and daughter. 
We are continuously striving to do better. We love to hear from translators, interpreters, clients, conference attendees and other colleagues who have had interactions with us. 

Please email us your testimonial to [email protected] or confirm you submitted your Google Review (by June 13) to be entered to win 1 of 2 prizes (1 ticket each to the TPG event).
Winners will be announced in the June#3 newsletter
Note: Our Director is involved in personal empowerment and is the current Director of the Toronto Power Group.
Empowerment Tips 
"Healthy sleep is absolutely essential to a brain healthy life. Sleep rejuvenates all the cells in your body, gives brain cells a chance to repair themselves, and helps wash away toxins that build up during the day."
  • Maintain a regular sleep schedule. Go to bed at the same time each night and wake up at the same time each day, including on weekends.
  • Don’t take naps! This is one of the biggest mistakes you can make if you have trouble sleeping. Daytime naps will make the night-time sleep cycle disruption worse.
  • Create a soothing night-time routine. A warm bath, meditation, or massage can help you relax.
  • Pay attention to your environment.  Your bedroom should be comfortable. Control the temperature so that your room isn't too hot or too cold.
  • Use sound therapy. Soothing nature sounds, soft music, wind chimes, white noise makers or even a fan can induce a very peaceful mood and lull you to sleep.
  • Avoid a full stomach. Don’t eat for at least two to three hours before going to bed.
  • Watch out for stimulants. Don’t drink any caffeinated beverages and avoid chocolate, nicotine, and alcohol in the late afternoon or evening.
For the full article by Dr.Amen, please CLICK HERE
 Note: Health and/or Empowerment tips were compiled by Lola Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
The HIN Recruitment Fair is your opportunity to network with other interpreters and meet with language service providers and training institutions to help build your interpretation career.
Date: Saturday June 11, 2016
Time: 10:00 am - 1:00 pm 
Panel discussion “Quality Assurance in Interpretation”
Liz Essary is a Certified Healthcare Interpreter (CCHI-Spanish), Certified Indiana Supreme Court Interpreter, Interpreter Trainer (CCHI Continuing Education Accreditation Program) and Board Director on the National Council on Interpreting in Healthcare.
Michelle Westin is the Manager of Diabetes Education Program, COPD Program at Black Creek Community Health Centre. She coordinates the use and evaluation of interpretation services at BCCHC. She is currently the President of the Healthcare Interpretation Network Board of Directors.
Lola Bendana has been involved in the translation and interpreting field for over 28 years. Lola is Director of Multi-Languages Corporation, a former HIN Board Director, an IMIA Executive Board Member from 2009-2014, former TermNet Board Director. Lola is the current President of the Ontario Council on Community Interpreting (OCCI) and President of AILIA.
"The French-speaking Catholic world is heading for the same tug-of-war over translating the Roman Missal that their English-speaking cousins fought and lost five ago."
Save the Date for the
Multi-Languages Annual Conference
Saturday November 26, 2016
Registration will open on Monday August 29 for: 
  • Active translators and interpreters working with us
  • Active clients
  • Members of the Board of Directors of translators and interpreter's associations
Registration will open for the general public on October 1 (Provided there is availability)
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Cesar Membreno
Client Care Ext. 221
Evelin Garcia
Client Care Ext. 221
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
Make the decision to keep going. Constantly push forward towards where you want to be. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

To stay informed and up to date on industry trends, make sure you confirm your SUBSCRIPTION to our Newsletter, or unsubscribe and miss out. Either way, we need to know to comply with CASL

We are complying with CASL and we only have less than 2 years to move all our "Implied Consent" contacts to "Expressed Consent"

Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe

Like, Subscribe & Follow us on Social Media

We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]