View this email in a browser

  Multi-Languages Corporation
"Authentic Commitment to Quality"

Because We Care
April, 2015
Bulletin 2

[email protected]

Why Quality Is The Most Important Factor When Dealing With Translation Projects?

Because you avoid these Serious Risks Involved in Poor Quality Translation Services:

  • Lawsuits
  • Monetary losses
  • Malpractice - Any profession
  • Inefficient resource utilization
  • Delay in product/campaign launch
  • Wasted mistranslated marketing campaigns
  • Misdiagnosis/delayed diagnosis/medical errors with clinical consequences
  • Barriers to access public services (government, legal, education, health, social services)

Quality “The totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs” (ISO 8402)  

Translation Quality Degree to which the characteristics of a translation fulfill the requirements of the agreed upon specifications[1]  

Quality Assurance Refers to the overall process used to create the deliverables[2]  

There are 3 elements to consider when evaluating a QA process for translation:  
  • Provider: Physical or legal person providing the service
  • Process: Steps used to produce the Target Text (TT)
  • Product: Translation itself  
The assessment method is different for each and depends on the desired outcome  

Quality Control Refers to specific activities within the project that verify the quality of the project deliverables; QC is just one step in the quality assurance (QA) process.

Visit our site for more details on Quality Assurance and Quality Control

[1] 3.1.45 from F2575-06 ASTM based on ISO 9000 definition
[2] Monterey Institute of International Studies, ASTM F 2575-06 9.9 
A ‘visual dictionary’: How the brain processes words as pictures to help you read faster

"The brain’s has the ability to adapt and learn to recognize new words. The brain can add new words to its “visual dictionary” even if they are made up and have no meaning attached to them. The findings and future research could have implications for how we teach reading, particularly to those who struggle with traditional methods"
How Translators and Interpreters react to every day situations

Translator's Reactions

Interpreter's Reactions
Humber College Language Interpreter Training Certificate Program & PLAR Information Sessions

Individuals interested in becoming interpreters will learn about:
  • The courses in the program
  • Entrance requirements
  • Necessary language skills
  • Interpreter skills assessment
  • Class locations
  • Length of program, dates and times
  • Prior learning credentials evaluation and industry collaborations
  • Careers as interpreters
Do you know the health benefits of Vitamin C?

  • Antioxidant - helps to protect our bodies from free radicals
  • Increases elasticity of arteries and veins
  • Reduce cellular DNA damage
  • Lowers lead toxicity
  • Fights cataracts
  • Helps in absorption of iron
  • Protection against immune system deficiencies
Note: Health tips were compiled by Lola Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice. Always consult with your physician first.
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.

How Learning A New Language Actually Rewires the Brain

"New research findings reveal that the brain undergoes a powerful reorganization in bilingual individuals.The brain is plastic, meaning that it changes its structure and function in response to learning. Learning a new language is associated with increased brain volumes in the left parietal lobe, which is the brain’s language center. Additionally, in line with the improved cognitive control observed in bilingual people, areas of the brain that control attention and the ability to ignore distracting information also grow in size."
Mysterious tribe brought to Europe the wheel and the basis of language

"A mysterious group of humans stormed in from the east into Western Europe 4,500 years ago, with technologies such as the wheel but many other unusual features that were unknown at that point in history, they also came with an ancestor language of many modern languages according to researchers".
Mind your language! Swearing around the world

"Strong language is common to most cultures, but what makes a word profane, and how does cursing vary from place to place?"

ISO 17100 Published

"ISO 17100 Translation Standard has been published and will replace Europe’s EN 15038 Translation Services Standard (within 3 months) which is considered a regional standard. Current EN 15038 certificates will continue to be valid until their expiry date. AILIA and Orion Assessment Services of Canada will be hosting an informational webinar in May to inform all companies certified under the EN 15038 of the changes to come."

Free passes for our clients, translators and interpreters.

Would you like to attend the Toronto Yoga Show this weekend? Limited quantities, please call ahead to confirm availability. Stop by our office to get your free pass!

To stay in the know, informed and up to date on industry trends, make sure you confirm your SUBSCRIPTION to our Newsletter, or unsubscribe and miss out. Either way, we need to know to comply with CASL

We are complying with CASL and we only
have less than 2 years to move all our "Implied Consent" contacts to "Expressed Consent"

unsubscribe man
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important for us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details




Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013


Like, Subscribe & Follow us on Social Media


We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous newsletters

Multi-Languages Corporation
Tel: 416-296-0842 ~ Toll Free: 1-800-568-8861
[email protected]