Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
October 2017
Newsletter #3
[email protected]
Our Power is our Care, Our Power is our Presence!
Our Annual Conference in pictures!
Look at more pictures and tag yourself. 
With mixed emotions, we see our Project Manager, Mariolga Urdaneta, move to Florida, she will be leaving the Multi-Languages team as of November 15, 2017.
During our conference, we recognized Mariolga for her outstanding service over the last 7 years; we wish her the best in her new path. She is looking forward to continue to serve the language industry in Florida. Thank you Mariolga!
We welcome Beatriz Figueiredo to our team, Beatriz who is a translator and interpreter, comes with extensive expertise in translation, she will be taking great care of our clients and translators.
Thanks to our 2017 Conference speakers for sharing their expertise with us.
Most presentations will be available on our YouTube Channel later in November.
We will send an email with the links
Translating and Interpreting Cultural Taboos: not for the faint of heart
Marco Fiola
Professor Ryerson University
Why Study Translation?
Maria Constanza Guzmán
Director Master in Translation Studies – York University, Glendon College
Legal Interpreting – Ministry of the Attorney General of Ontario
Isabelle Chow
Interpreter Quality Assurance Coordinator – Court Interpretation Unit – Court Services Division
McKenzie Gatz 
Business Development, Education Division, SDL TRADOS
Confidence: Speaking, Voice Training and Body Language
Juan Bendana
Author, Speaker
Your Legal and Financial Questions Answered
David Milner PFP – Royal Bank of Canada – Financial Planner – Investment and Retirement Planner
Suzanne Deliscar – Lawyer – Linguist – Deliscar Professional Corporation
Elizabeth Walker – CPA. CGA
Violaine Tourny
French Interpreter. Yoga Instructor
Conflict over technology in the translation workplace  
Brian Mossop
Author – former Federal Government Translator and instructor at York University
Get the Edge in Your Life & Business With The Power of Optimum Health
Otilia Kiss
Author, Speaker, Health Coach
Interpreter and Translator – Panel: I made a Difference – My Footprint – My Major Challenges
Firoozeh Ardeshiri – Farsi Translator and Interpreter
Pasquale Capo – Italian  Translator and Interpreter
Barbara Duffus – French and Spanish to English Translator and Interpreter
Congratulations to our Excellence Award Winners 2017!
Firoozeh Ardeshiri Farsi
Marcela Brown Spanish
Pat Capo Italian
Mireille  Letellier French
Sylvie Pelletier French
Are you OCCI-ACI Accredited?
We offer:
  • Preferential booking for OCCI-ACI interpreters
  • The highest pay rate within our Tier-system of credentials
  • Special promotions
Join the 2017 Annual OCCI Congress on November 23! 
We are here to listen and support you:
Lola Bendana 
Director Ext.222 
Ann Menoudakis 
Interpretation Ext.223 
Mariolga Urdaneta / Beatriz Figueiredo
Translation/Revision/Braille Ext.224 
Kevin Gonsalves 
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226 
Sergio E. Bendana 
Business Development/AccountingExt.227
Adriana Bendana
Client Care Team 
Anthony Novak 
Client Care Team 
Juan Bendana
Web Design - Social Media
Welcome Back!
Over the summer we took the task of cleaning up the email list to be fully compliant with CASL. If for any reason, you are on this list by mistake, please unsubscribe below. 
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

Like, Subscribe & Follow us on Social Media

We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]