Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
May 2017
Newsletter #2

416-296-0842
[email protected]
Our Power is our Care, Our Power is our Presence!
 
 
"The multilingual nature of the European Union is one of its defining characteristics, but what are the real linguistic rights of EU citizens when it comes to understand and to be understood in another Member State?"
"Papua New Guinea is the most multilingual country, with over 839 living languages, according to Ethnologue, a catalogue of the world’s known languages."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana is available in hard copy now.
 
We offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
 
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
Empowerment Tips
 
Triumph Over Challenges
 
We all face challenges. We all have adversity to overcome. The following are some of most trusted strategies for overcoming the challenges you face in your day to day life:
 
The Most Important Belief
The most important belief you can have when facing challenges is "this too shall pass" For the most part, the adversity is only temporary. When you know that this won't last forever - it no longer has power over you.
 
Change Your Thinking
Albert Einstein said "you can't solve a problem with the same level of thinking that created it." If you are feeling stuck, change your thinking to take on a different perspective.
 
Take a Break
Overworking ourselves is the quickest way to slow down our progress. Take a step back and breathe. This way, you'll be more relaxed and refreshed to take adversity head on. 
 
Find the Growth
With every setback comes an opportunity to grow. Find what you can learn from each challenge you face so that you can grow stronger. Plain and simple, Challenges = Growth. 
 
Model Success 
No matter what challenge you are currently facing, I can almost guarantee that someone else has had a similar obstacle to overcome. Find people who have overcome the same challenge as you are currently facing and model what they did to breakthrough. 
 
Whatever it is that you're going through, believe that it too shall pass. Change your thinking and find the growth in every challenge you face. Once you do that, you will breakthrough all of the challenges you face. 
 
  
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
 
"Language has such a powerful effect, it can influence the way in which we experience time, according to a new study."
Canada’s Translation Gatekeeper Gets a New Chief
 
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
 
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Ext.227
 
Adriana Bendana
Client Care Team 
 
Anthony Novak 
Client Care Team 
 
Juan Bendana
Web Design - Social Media
Who are we?
 
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
 
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
 
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Inspiration
 
"Have a vision of what you want to create and make a plan to turn that vision into a reality. Match a vision with action and success will be near."
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
Certifications
 
     
Translation
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
 
Interpreting 
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site

Accreditation





Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected] 
www.multi-languages.com