Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
December 2016
Newsletter #2
[email protected]
Our Power is our Care, Our Power is our Presence!
May you experience a beautiful holiday season shared with your family and loved ones. We wish you a Merry Christmas and a happy New Year filled with love, laughter, and joy. It has been our pleasure to share this year with you.
"Machine translators, however remarkable, are not yet clever enough to anticipate the vast variety of contexts from which meaning emerges."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana will be available in hard copy in January.
We will offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
"The world’s most powerful computers can’t perform accurate real-time interpreting of one language to another. Yet human interpreters do it with ease. Geoff Watts meets the neuroscientists who are starting to explain this remarkable ability."
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Empowerment Tips
Finding Your Purpose
We were all put on this earth for something greater. We are all meant to do something with the time we were given. We all have a purpose that must be pursued with abandon. We all have something that will push us to be great. Once we find it, our life takes on a whole new meaning. How do we find it? Here are a few ways to get you started: 
Take More Action
No matter what it is, keep taking steps forward. To find what you were made to do, you need to experience what you don't like. Don't over think it, just keep going. This will help you figure out what you don't like as well as what you're truly passionate about. 
Start With The End In Mind
A goal cannot be achieved without the vision of its completion. Reverse engineer what you want and visualize the end result. By doing this, you gain major clarity on where you want to go and what has to happen for you to get there. 
Question Yourself
Many times, we forget to ask ourselves what we really want. We are stuck going through the motions and rarely ask ourselves why. Make it a habit to question the things that you're doing and ask yourself "are these actions really helping me get to where I want to go?" 
Do Something Different
When we fall into a certain pattern, a lot of times we tend to forget why we are doing it in the first place. When you feel like you don't know where to go, refocus and try to do something different. This gets you out of your head and allows you to remember what's important. 
Everyone was put on this earth for a reason. It's time to define what that reason is for you. It's time to realize your purpose and go all in on it. It's time to live your life to its full potential. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"The Bombay High Court on Wednesday quashed a FIR, chargesheet and proceedings in a case of rape, unnatural sex and cheating after the complainant herself filed a petition for quashing it."
"Just imagine you are a consecutive interpreter, which means you possess an appropriate level of the target and source language, knowledge of the surrounding world and the subjects of speech, good memory and other vital language skills like listening, understanding, speaking and grammar."
 How do I Win?
Just email us to [email protected] by December 28th to be entered to win tickets to the Best TPG event of the year! That's all! 
2 Winners will be announced in the final 2016 Newsletter
Join us at the Toronto Power Group January 4th event to hear the powerful and inspiring story of Jorge Coutinho and to do a belief busting board break!
Jorge Coutinho
What if pain was your biggest blessing?
What if pain was an opportunity for you to learn, grow, and ultimately change?
What if through pain you could reach your best version, your higher self?
Join us on January 4th as Jorge will share not only his inspirational story but also some tools that can help you to take your life to the level you deserve to live. 
Board Break Experience
2017 is quickly approaching and brings with it, the future. Many people will make resolutions only to come to the end of the year and realize that many of them have been accomplished.
Statistically, only 8% of people that set out to achieve a New Year's resolution actually achieve them. That means that 92% of people give up on what they set out to accomplish. 
January 4th, 2017, you will learn how to overcome this statistic. 
Many people have inspiring visions, exciting dreams and uplifting goals but sometimes will fall short. It's time to change the story. It's time to turn our aspirations into achievements. Join us on January 4th to find out how. 
Submit by December 28th 2016
Winners will be announced in the final December Newsletter
Note: Our Director is involved in personal empowerment and is the current Director of the Toronto Power Group.
Trust is a core value for us. Help new clients, translators and interpreters to get to know us!
We love testimonials: videos or written messages. Send us your testimonials to [email protected]  THANK YOU!!!
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We are one of the most trusted translation agencies in the world and proudly Canadian. More importantly, the Multi-Languages culture is about making the world a better place! We are changing the world one person at a time, saving lives in multiple languages.

Because of what we do, people are happier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry this mission. Helping others is what inspires us.
A goal becomes attainable when you make a plan towards achieving it. Get clear, make a plan, and take action every single day. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]