Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
December, 2015
Newsletter #2
[email protected]
Shortage of Arabic, Kurdish and Assyrian Interpreters greater than expected in Canada
Canada will be welcoming 25,000 to 35,000 Syrian refugees over the coming months. The two top challenges are housing and the language barrier. There are not enough professional translators and interpreters in Canada to cover the language needs of these refugees.
As a Translation and Interpretation Service Provider, we envision a shortage of translators and interpreters in these languages. We commit to doing whatever is in our hands to support our clients to offer proper services to these new immigrants, however, our hiring standards (credentials required from our translators and interpreters) will remain the same (no hiring of non-professionals just to meet demand). We appreciate your understanding. 
"A judgement requiring Facebook to make major changes to privacy settings in Belgium has been delayed while the court document is translated into English, the BBC has learned." 
Empowerment Tips 
Why we should be honest and practice integrity?
  • It is good for our health. Honest people experience less depression and headaches
  • Honesty is essential to true leadership
  • It reduces stress
  • We love more
  • Decreases anxiety
  • Increases our level of empathy
  • It builds self-discipline
  • It improves social relationships - promotes true friendships
  • It demonstrates confidence
  • We do the right thing in all circumstances
  • It builds our moral character
  • It is good for our careers, true success is directly related to abiding by a professional Code of Ethics
  • Provides a higher level of trust 
  • We live our life with fairness
  • It creates a good reputation
  • It is good for our souls
  • Blames and excuses make us psychologically and biologically weaker
  • We have more chances of getting into the "flow" state
  • Helps us to develop better judgement
  • When we are honest we are happier
Note: Health or Empowerment tips were compiled by Lola Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter for more health tips
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Interpreters: Are you an OCCI-ACI Accredited Interpreter?
If you have received your ACI, let us know, we offer some incentives such as priority booking and higher rates for levels 1 and 2
"The California Court of Appeal ruled that an auto mobile dealership that translated a sales contract into Spanish, but neglected to include the arbitration clause in the translated agreement, could not enforce the arbitration agreement."
Monday December 14    
Thursday January 7  
Time: 6:00pm-8:00pm
CCLCS - 635 Markham St. 2nd Floor,
Toronto, Ontario M6G 2M1  
By subway: Bathurst Station (Markham St. exit)  
"Language Interpreter Award of Excellence” 
This year Humber College awarded its first “Language Interpreter Award of Excellence” to an outstanding student who graduated from the Language Interpreter Training Certificate Program. This is now a yearly award that will be presented at the School of Liberal Arts and Sciences annual Student Award Ceremony. The first recipient of this award was Julia Joy.  
When I began my career as a Spoken Language Interpreter, I was unsure about some aspects of my job and felt I could benefit from professional training.  I’m glad I chose Humber’s LITC program – I gained new skills that have served me well in many work situations.  Clients have expressed to me again and again how I have made a meaningful difference with the quality of my interpreting.  I now have greater confidence in my abilities and a strong professional network of friends from the LITC program.  Julia Joy, Humber LITP Graduate
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.


Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

To stay informed and up to date on industry trends, make sure you confirm your SUBSCRIPTION to our Newsletter, or unsubscribe and miss out. Either way, we need to know to comply with CASL

We are complying with CASL and we only have less than 2 years to move all our "Implied Consent" contacts to "Expressed Consent"
unsubscribe man
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Click Here to Unsubscribe

Like, Subscribe & Follow us on Social Media

We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]