Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
October 2017
Newsletter #2
416-296-0842
[email protected]
Our Power is our Care, Our Power is our Presence!
 
"Canada prides itself on its diverse, multicultural population. But some newcomers who don't speak English or French may have serious difficulty communicating with their doctor. 
 
Many studies have demonstrated that inaccurate interpretation puts patients at risk. When you have a heart attack, the faster you have an angioplasty to treat a blocked coronary artery, the better. Studies have shown that patients who don't speak the language spoken by health professionals take close to an hour longer to receive an angioplasty. 
Miscommunication can increase the risk of medical errors, inappropriate treatment and increased emergency room visits."
Pictures from our Annual Conference 2017 will be posted next week. A big thanks to our speakers for creating a magical event. 
 
People self-report that they feel like a different person when using their different languages and that expressing certain emotions carries different emotional resonance depending on the language they are using.
 
When judging risk, bilinguals also tend to make more rational economic decisions in a second language. In contrast to one’s first language, it tends to lack the deep-seated, misleading affective biases that unduly influence how risks and benefits are perceived. So the language you speak in really can affect the way you think.
 
"Growing at a clip of more than 100,000 new residents a year, Canada’s largest city keeps getting larger. But the continued population boom hasn’t changed Toronto’s character. Long known for welcoming multiculturalism and diversity (more than 140 languages are spoken here).
 
 
Are you OCCI-ACI Accredited?
 
We offer:
  • Preferential booking for OCCI-ACI interpreters
  • The highest pay rate within our Tier-system of credentials
  • Special promotions
Join the 2017 Annual OCCI Congress on November 23! 
We are here to listen and support you:
 
Lola Bendana 
Director Ext.222 
 
Ann Menoudakis 
Interpretation Ext.223 
 
Mariolga Urdaneta / Beatriz Figueiredo
Translation/Revision/Braille Ext.224 
 
Kevin Gonsalves 
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226 
 
Sergio E. Bendana 
Business Development/AccountingExt.227
 
Adriana Bendana
Client Care Team 
 
Anthony Novak 
Client Care Team 
 
Juan Bendana
Web Design - Social Media
Welcome Back!
 
Over the summer we took the task of cleaning up the email list to be fully compliant with CASL. If for any reason, you are on this list by mistake, please unsubscribe below. 
 
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:

•  Translation
•  Interpretation
•  Ethics
•  News from the sector
•  Upcoming events
•  Job offers
•  Periodic free raffles
•  Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.


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Who are we?
 
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
 
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
 
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
Certifications
 
     
Translation
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
 
Interpreting 
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site

Accreditation





Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

Download our previous Newsletters
Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected] 
www.multi-languages.com