Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
April 2017
Newsletter #4

[email protected]
Our Power is our Care, Our Power is our Presence!
"A Vatican commission’s plan to revisit the guidelines for translating the Mass should avoid superficial fixes to what ails liturgy."
Ideas on how to get organized and make the most out of our days
We can all use extra help to organize our days in a better way.
Some quick tips that may help you to avoid missing assignments or important deadlines:
  • Eat healthy and exercise (yes, it has a lot to do with your day to day efficiency) 
  • Keep your desk clean and clutter free, eliminate paperwork that is not in use
  • Use only ONE calendar (instead of multiple places) to write down your interpreting assignments, translation projects or any other tasks you may have
  • Keep a list of personal and business goals
  • Master the allocation of your time, one minute gone is gone for good. 
  • Delegate when these 3 elements are missing: relevance, passion, skills
  • Avoid multi-tasking, you will make mistakes
  • Eliminate excuses, they are debilitating and become a habit
  • Appreciate what you have
 For further tips, check our Empowerment page
"Our brains process foreign-accented speech with better real-time accuracy if we can identify the accent we hear, according to a team of neurolinguists."
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Empowerment Tips
How to Stay on Track
Have you ever had a hard time staying on track with the goals you set out to achieve? I'm sure that diet you started is harder than you anticipated or the finance plan is a little more complex than you hoped. We all get taken off course, here are some of the most effective ways to get back on track:
Make a Plan
For the most part, when we are feeling off track, it is because we don't have a clear plan of action. Create an in depth plan for what you want to do and stick to it! Get in the habit of following a plan and you will see results in no time. 
Celebrate Your Wins
When setting out to achieve a goal, we often times forget to celebrate our victories. No matter how small, take time to celebrate how far you have come and the accomplishments you have been able to create. 
Take a Break
Working hard is great and a necessary part of any goal, but when we don't take breaks, we tend to burn out. You will double your productivity if you train yourself to take small breaks throughout your day to recharge. Take a breather, I promise you will get more done. 
Set Milestones
Some goals you have may seem next to impossible to complete. A great way to keep consistent is to set milestones for your progression. When you break down a one year goal into 6 milestones, it becomes a lot more clear on how to get there.
We will all experience times where we feel like we have strayed away from our intended path. Put these strategies into play so when it does happen you can just take a deep breath and get re-aligned with where you're going. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"Of the world's 6500 languages, close to 2000 are large enough to be under no threat of extinction, writes David Clingingsmith"
Multi-Languages Annual Conference
We are preparing for our Annual Conference. Since it is our 20th Anniversary, we want to make it even more special for you. Send us your ideas on what you would like to learn and enjoy. 
Winners of our FREE April raffle (donation to favourite charity)
 Congrats to:
  • Michel Duvalsaint 
  • Louise Brunette
We will connect with them to obtain the charity of their choice and make the donation on their behalf.  
Visit our preferred charities and help them out.
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana is available in hard copy now.
We offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Anthony Novak 
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Always keep your eyes set on where you want to go and your strides constantly moving forward. This life is too short to look anywhere else aside from where you want to go. 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]