Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
February 2017
Newsletter #1
[email protected]
Our Power is our Care, Our Power is our Presence!
Some of the elements you need to consider when purchasing Translation Services:
  • Plan ahead. Include translation as an element of your project and not at the end of production.
  • Have a final version of the document to be translated revised for content, before you submit it for translation.
  • Allow enough time for the translation to be completed.
  • Accessibility requirements if applicable
Information required
  • Relevant documentation
  • Target language
  • Target audience/end user
  • Source document information
  • Target document information 
  • Purpose of the translation
  • Terminology
  • Register
  • TMs if applicable
  • Required method of presentation
  • Deadline
  • A well planned translation project is a successful project. For any questions on how to plan your project, feel free to contact us.
Rerun from April 2016
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana will be available in hard copy in January.
We will offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
"From gigil to wabi-sabi and tarab, there are many foreign emotion words with no English equivalent. Learning to identify and cultivate these experiences could give you a richer and more successful life."
Empowerment Tips
How to Experience Excitement Every Day
Waking up, going to work, and going through the same routine every day can make us feel a lack of excitement in our lives. Here are some easy ways to up the excitement and constantly feel energized in our daily lives.
Morning Routine
What you do in the morning has an influence on how the rest of your day will be. Set up a morning routine that energizes you to win the day. Going for a run, meditating, or visualization will make for a morning filled with excitement. 
Find a Different Way
A lot of times we feel a lack of excitement because we take the same route to work, do the same workout and follow the same routine every day. Take a different route to work, join a new fitness class, and change the way you do day to day activities to feel high energy. 
Try Something New
It's hard to feel excited if we keep doing what we have always done. Take up a new sport, go to a local event, start a new book, or do something that you have never done. This will make you feel like your life is taking a new direction and will make you feel amazing. 
Get Curious
Curiosity is one of the quickest ways to spark excitement in your life. Question yourself as to why you are doing the things you are doing. Get curious, question yourself, and if something isn't making you feel excited, change the pattern to one that will. 
Change the Patterns
We all have patterns. We all have things that we do every single day that don't inspire us to feel great. If there is something that you do every day that doesn't excite you, change it to a pattern that will. If your workout doesn't excite you, try a new fitness plan. Change your patterns, change your life. 
At times, we all feel stuck. We all feel like we are reliving the same day every day and it can get frustrating. Change the patterns, get curious, try something new, and find a different way to do things so that you can experience true excitement every single day. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"Mr. President, the lives of host nation linguists, the lives of US troops, and America’s standing in the world hang in the balance. Lifting the immigration ban will prevent the loss of life, restore trust, facilitate future recruiting and advance the war on terror..."
As part of our 20th Anniversary celebration we will have ongoing activities throughout the year.
Our first celebration is a raffle for a Valentine's Day dinner for 2. We will buy the winner a gift certificate worth $100 for your favourite restaurant. 
Entries: Let us know which of our core values you appreciate the most. Please send your entries by February 10 to [email protected]  
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
Life takes on a new meaning when you decide to make your story one of adventure and aliveness. No matter where you are, there is always something that can make your journey magnificent.
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]