Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
April 2017
Newsletter #1

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Our Power is our Care, Our Power is our Presence!
"Netflix supports over 20 languages, many of which aren't dubbed, so subtitles are often the only way for foreign viewers to follow the plot. While the streaming company holds itself to a high standard, the internet abounds with tales of wonky translations."
The book "How to get it right when contracting Conference Interpreting services" by Helen Campbell and Lola Bendana is available in hard copy now.
We offer free hard copies to educational institutions, clients, government organizations and those who can have an impact educating the public and advocating on the importance of quality interpreting. 
The authors would like to thank the following expert Conference Interpreters who contributed with this book:
Andrew Clifford
Caroline Napier
Jacques Roland
Taous Selhi
Izabel Souza (formerly Arocha)
"Over the past few years, you might have noticed a surfeit of articles covering current research on bilingualism. Some of them suggest that it sharpens the mind, while others are clearly intended to provoke more doubt than confidence..."
Empowerment Tips
Having More Energy
Have you ever wondered how some people show up on Monday full of energy? How some people seem to be 'on' all the time? It's no secret. There are strategies you can put into practice that will take your energy to the next level. Here are a few: 
Get 7-8 Hours Every Night
Sleep is arguably the most important factor in having energy for the following day. Ideally, you want to aim between 7-8 hours a night consistently. That being said, everyone is different and has different needs so do what works best for you. 
Get Out of Bed... NOW!
The one thing that will drain your energy in the morning is staying in bed after initially waking up. Put your alarm clock across the room so you are forced to stand up and start your day. Get up and get moving! 
Move Your Body
Exercise is the easiest way to start feeling more energized right away. Make sure that your activity levels aren't too high because this can result in fatigue. A quick jog or walk in the morning will do the trick! 
Get Around High Energy
You become the sum of the environment you are in. If you get around high energy people, places, or events, you will become high energy. Schedule out time to go to the gym, hang out with motivated people, or join a meet-up group so that you can keep your level of energy consistent. 
Take a Stretch Break
If you feel yourself powering down but have only conquered half the day, stand up and get a quick 5 minute stretch. By doing this, you can oxygenate your body and get ready to crush the rest of the day!
We could all use more energy. More energy to use with our family, our friends, and with the things that matter most to us. Use these easy strategies to get a daily energy boost so you can fully enjoy the things that matter most. 
Note: Health and/or Empowerment tips were compiled by Lola and/or Juan Bendana. These tips are for educational purposes only and are in no way intended to diagnose, cure, or treat any health condition. It does not constitute medical advice or any other professional advice. Always consult with your physician first. Visit our weekly newsletter  or our empowerment section for a compilation of tips. 
"Are you burned out? Do you feel drained? Do you want to know how to effectively recharge your batteries? Researchers from around the globe have been exploring how we can best use our leisure time to feel refreshed, replenished and recovered."
"There are some 100,000 commercial flights each day in the world which means that literally millions of interactions take place between pilots and air traffic controllers, very often in a foreign language since English is the international language of civil aviation. "
The 20th Anniversary celebration continues with our FREE monthly raffles! 
This time we are giving away the opportunity to give back! 
April  Raffle
4 Prizes to be won:
$50 donation (each) to your favourite charity.
You can select one of our preferred charities or any registered charity in Canada. We will send the winners a copy of their donation by the first week of May.  
To submit your entry, answer this question: 
What does giving back mean to you? 
Deadline for submissions: April 24th
Email your answers here: [email protected] 
Everyone is invited to participate!
Be part of the progress, be a pioneer! Get your OCCI-ACI accreditation now! OCCI
We provide ACI interpreters preferential booking, preferential rank and preferential rate. Please send us your ACI card as soon as you receive it. 
Who do you need to contact at Multi-Languages?

Lola Bendana

Director Ext.222

Ann Menoudakis
Interpretation Ext.223

Mariolga Urdaneta
Translation/Revision/Braille Ext.224

Kevin Gonsalves
Desktop Publishing (DTP)/Audio/Video/Transcription Ext.226

Sergio E. Bendana
Business Development/Accounting
Adriana Bendana
Client Care Team 
Anthony Novak 
Client Care Team 
Juan Bendana
Web Design - Social Media
Content from non-profit associations

We are glad to support the work of non-profit associations working towards the improvement of the translation and interpreting field. If you have events or news to share, we will be happy to publish them at no cost.
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
The only thing we can't get back is time. We all only have a certain amount of time left. Make sure that what you do with that time leaves a mark and makes an impact.
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]